We have an exciting opportunity to join our Facilities & Estates team as our Estates Manager (Soft Services)
Reporting to the Head of Facilities Management, responsible for the day-to-day operational use of the college buildings, ensuring the delivery of a professionally managed service that is effective and efficient, and meets the needs of the college.
With a focus on people-orientated services the Soft Services Manager is responsible for maintaining a healthy, safe and secure built environment through effective management of the in-house and outsourced services, including but not limited to Security, Cleaning, Waste Disposal, Grounds Maintenance, Parking, Transport, Porterage, Space Efficiency and Postal services
Responsibilities include:
- To deliver a flexible, multi-skilled professional service that can respond to a range of core business priorities
- Implement and develop appropriate policies, procedures and strategies to manage the estates and facilities in a safe and efficient manner
- Ensure any contracted services meet pre-defined SLAs & KPIs and establish process performance metrics; tracking, analysing reporting performance in terms of quality, safety, cost, customer satisfaction and taking corrective action where necessary
- Maintain a clean, safe and secure environment that prioritises the safeguarding of students, staff and visitors through the proactive and reactive management of all delivered services to the college sites
- Deliver a managed estate per health and safety compliance requirements, the College’s policies and procedures, and all relevant statutory obligations.
- Visit buildings regularly to carry out audits to ensure defined standards and instructions have been adhered to
- To monitor and maintain the efficient use of space within the Estate, report on student and staff utilisation levels, and recommend opportunities for improving utilisation/rationalisation of the estate
- Working with the Hard Services Manager, with a focus on reducing/eliminating energy waste and supporting the college in its approach to sustainable development and decarbonisation of the college estate
For the full job description and person specification, please click here
The Ideal Candidate
Our ideal candidate will be learner and quality-focused with a commitment to our vision of working together to transform lives. You should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within your core values.
Education & Training
- Degree or equivalent level of work experience in a relevant role
- GCSE 4 – 9 or equivalent level 2 qualification in Maths or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
- GCSE 4 - 9 or equivalent level 2 qualification in English or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
Experience
- Significant experience in a management role, accountable for managing service providers to deliver agreed outcomes, and setting performance standards.
- Significant experience in property and facilities management; particularly statutory requirements
- Significant experience in service contract management and the ability to negotiate best value for the organisation
- Significant experience in successfully planning, controlling, and completing projects (both capital and non-capital) according to project scope, time, quality, and cost.
- Experience in space/asset management
For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
Bradford College
At Bradford College, our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.
We aim to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference in the lives of everyone at Bradford College.
Benefits of working at Bradford College:
* Generous annual leave entitlement – equivalent to 30 days of holidays, plus bank holidays
* Additional college closure days, including 2-week Christmas closure
* Local government pension scheme, with a generous 18% employer contribution
* Annual salary reviews
* Career progression opportunities – 54% of all vacancies are filled internally
* Free sports and gym facilities
* Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
* Confidential employee assistance service and on-site mental health first aiders
* Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
* Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
* Access to hair and beauty treatments in our student-led Signature Spa
* On-site dining facilities, including our award-winning Grove restaurant
* A host of training development opportunities
* Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
* The opportunity to work for an organisation that is truly committed to creating a better future for all through education and training.
For full details please click here
*If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. Pre-employment checks will be undertaken for this post including a check with the Disclosure and Barring Service. Please note that social media checks will also be undertaken during the recruitment process.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.